Frequently Asked Questions
Everything you need to know about our futuristic fashion and accessories.
What is the typical shipping timeframe for orders?
Standard shipping usually takes 3-7 business days within the continental US. International delivery times vary by location, typically arriving within 10-15 business days.
How do I determine my correct size?
Each product page includes a detailed sizing chart. We recommend measuring a similar garment you own and comparing it to our specifications for the best fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
Are your products ethically manufactured?
Yes, Giant Robot Store is committed to sustainable practices. We partner only with factories that adhere to fair labor standards and use eco-friendly materials whenever possible.
Do you offer international shipping?
We ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.